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SUBMIT A COMPLIMENT OR COMPLAINT

At the Inter-Island Ferry Authority, we are committed to providing exceptional service to our customers. Your feedback is invaluable in helping us understand what we’re doing well and where we can improve. Whether you have a compliment to share or a concern to address, we want to hear from you. Use the form below to submit your feedback, and let us know how we’re doing.

Compliment/Complaint Form

Help us improve our service by sharing your feedback! Use this form to submit compliments or complaints about your experience. Your input is invaluable in our continuous efforts to enhance customer satisfaction. Fill out the form below with details of your compliment or complaint, and we'll take it from there. Thank you for your contribution!

Date of the Incident/Travel
MM slash DD slash YYYY
Your Name(Required)
Preferred Contact Method(Required)
Please Select One
Nature of Feedback(Required)
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Please provide specific details about your complaint or compliment below.
Feel free to provide any additional information or suggestions that may help us better understand your feedback.
If you have a specific resolution in mind, please let us know here.
Consent
This field is for validation purposes and should be left unchanged.