Open credits must be used within one year of purchase date and are transferrable with authorization from the purchaser. To use your open credit, you must provide your name and booking number where the credit is located and the name of who paid. If you do not have your booking number, you must contact an IFA agent at least two business days prior to travel and request a search for the open credit.
Payments, Changes, Cancellations, Refunds and Open Credits
The IFA accepts American Express, Discover, MasterCard, VISA, Diner’s Club, JBC and gift cards issued by credit card companies, checks drawn on a USA bank (your name & address must be imprinted on the check), certified cashier checks, money orders (US funds), and cash. Customers can also mail payments to Inter-Island Ferry Authority P.O. Box 495 Craig AK 99921; please include your booking number and the name(s) of the travelers with your payment.
Changes, Cancellations & Refunds
Changes can be made to reservations on a space available basis, and there is no fee for changing, canceling or refunding a canceled reservation. To change, cancel or get a refund on a canceled reservation, contact either the Hollis or Ketchikan Terminal at 866-308-4848.
Catch a Ferry to Hollis or Ketchikan, AK
Let the Inter-Island Ferry Authority cruise you aboard our delightfully comfortable passenger/vehicle ferries to the intimate Alaska island destinations of Prince of Wales Island and Ketchikan that offer magnificent scenery and unlimited recreation opportunities! You will find that wildlife sightings are frequent, sport fishing is superb, scenic wonders abound and local cultures flourish. And aboard the ferry you can enjoy a fantastic meal in our café, let the kids have fun in the play area or just sit back and enjoy the relaxing ride!
Both Ketchikan and Prince of Wales are popular destinations for those interested in exploring the beauty and peacefulness of nature, sportfishing, camping, bicycling, kayaking, hunting, hiking, learning about local cultures and history, and seeing unique and beautiful local artwork! Come visit us today!