Welcome to our Contact Us page!
Before reaching out to our support team, we encourage you to take a moment to explore our Frequently Asked Questions (FAQs) page. Our FAQs are carefully curated to cover a wide range of common inquiries and provide detailed answers to address the most typical issues our customers encounter.
However, if you can’t find the answer you’re looking for in our FAQs or have a specific query that requires individual attention, don’t hesitate to get in touch with us. Our dedicated support team is here to help you and will respond as quickly as possible.
We value your feedback and are committed to serving you better with every interaction. Feel free to explore our FAQs or contact us directly – we’re just a message away!
Before getting in touch with us, we recommend taking a moment to explore our specific department contact information below. By reaching out to the right team, you can receive faster and more tailored assistance to address your needs effectively.
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Need help with your reservation? Contact us:
- Phone: 866-308-4848
- Email: reservations@interislandferry.com
If you would like to speak with a Hollis Agent dial 866-308-4848 and press 1.
If you would like to speak with a Ketchikan Agent dial 866-308-4848
Terminal Manager Contact
For any terminal-specific inquiries, you can reach our Terminal Manager:
- Name: Kristine Hansen
- Phone: 907-313-5380
- Email: khansen@interislandferry.com
We look forward to welcoming you aboard!
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For any accounting-related inquiries, please refer to the relevant contacts below:
Accounts Receivable
For questions about invoices or to make a payment:
- Name: Beth Hartley
- Phone: 907-313-5491
- Email: bhartley@interislandferry.com
Accounts Payable
For vendor inquiries or payment status:
- Name: Beth Hartley
- Phone: 907-313-5491
- Email: bhartley@interislandferry.com
Receipt Inquiries
If you’re looking for a receipt or need assistance with a transaction:
- Name: Johanna Thayer
- Phone: 907-313-8882
- Email: jlambeth@interislandferry.com
Finance Manager
For any other financial inquiries or issues:
- Name: Chrissy Torsey-Lucero
- Phone: 907-401-3095
- Email: chrissy@interislandferry.com
We are here to assist you with all your financial needs.
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Human Resources
- HR Manager: Chrissy Torsey-Lucero| 907-401-3095 | chrissy@interislandferry.com
We are here to support our team and answer any questions you may have.
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For any operational inquiries or assistance, please contact our Operations Manager:
- Name: Captain Rich Rogers
- Email: rrogers@interislandferry.com
We are here to ensure smooth and efficient operations and address any concerns you may have.
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For any inquiries or assistance that require the attention of our General Manager, please contact:
- Name: Ron Curtis
- Email: rcurtis@interislandferry.com
Our General Manager is here to ensure the highest level of service and address any significant concerns you may have.
ALASKA'S INTER-ISLAND FERRY AUTHORITY
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ADDITIONAL CONTACT INFO
TERMINAL LOCATIONS
Hollis Terminal is located at Mile 31 Klawock Hollis Hwy Clark Bay Hollis, Alaska USA
Phone: 866-308-4848
Fax: 907-530-4849 or
Email: reservations@interislandferry.com
Terminal Supervisor: 866-308-4848
ext 102
Office Hours: Sunday – Saturday 6:30a to 7pm
Email: reservations@interislandferry.com
Terminal Supervisor: 866-308-4848
ext 118
Office Hours: Sunday – Saturday 9a to 4p
OFFICE LOCATIONS
Hollis Admin Office is located at Mile 31 Klawock Hollis Hwy Clark Bay Hollis, Alaska USA
Phone: 866-308-4848
Fax: 907-530-4849
General Manager: 866-308-4848 ext 111
Operations Manager: 907-401-1707
Craig Finance Office is located at 333 Cold Storage Rd Suite 304 Craig, Alaska USA
Phone: 866-308-4848
Fax: 907-826-4849
Email: accounting@interislandferry.com
Finance Manager: 866-308-4848 ext 109
Sr Accounting Clerk: 866-308-4848
ext 113
Accounting Clerk: 866-308-4848 ext 107
Office Hours: Monday – Friday 8a to 4p
CORPORATE DIRECTORY
Ronald Curtis
General Manager / HR / 907-401-3564
Captain Rich Rogers
Operation Manager / CSO / 907-401-1707
Chrissy Torsey-Lucero
Finance Manager / HR | 907-401-3095
Kristine Hansen
Terminal Manager 907-313-5380
Walter Marsh
Port Engineer
Johanna Thayer
Administrative Director / Marketing / Social Media / IT 907-313-8882
Beth Hartley
Sr Accounting Clerk 907-313-5491