As a small operation, we employ less than 40 employees who focus on providing customers with safe and quality transportation between our Hollis Port and Ketchikan Port. Our crew consists of Vessel and Shoreside Employees who manage the everyday operation of our vessels, the M/V Stikine and the M/V Prince of Wales.
As leaders in the marine transportation industry, IFA employees are responsible for instilling an atmosphere that riding the ferry is a pleasure, not just a need. To that end, every IFA employee is responsible for overall passenger safety and satisfaction. All necessary steps must be taken to correct or to report conditions that could endanger passenger safety or satisfaction on and off the vessel, including IFA vehicles, access ramps, offices, terminals, and terminal grounds.
The IFA’s success is built on recognition of the skills and efforts made by each employee. Every employee and every job is essential to fulfilling our mission to the people who trust and rely on us. It is the primary goal of the IFA and yours to live up to our mission statement and continue as a leader in the marine transportation industry in SE Alaska. This goal is achieved as a team through dedicated hard work and commitment from every employee. Our policy is to work with all members of the IFA team in a fair and courteous manner and treat each team member with dignity and respect.
IFA is an equal-opportunity employer.
CURRENT JOB OPENINGS
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Job Title:On-Call Relief Crew Member
Location: Hollis/POW
Pay Range:$18.38
Immediate Supervisors: Master, Operations Manager
Combination of Shoreside and Vessel
Must be available to work all days of the week on short notice.
Relief Deckhand shifts are 6:30 AM – 6:15 PM & Relief Night Watch shifts are 6:15 PM to 6:30 AM
Summary: This position covers two different job positions.
On-Call Relief Deckhand will be responsible for: the primary enforcement of security in port and while the vessel is underway, the safety and satisfaction of passengers onboard IFA vessels while in port and while underway, maintaining cabin and main deck area safely and cleanly, emergency response as directed by Mate or Master, and standard line handling and watch duties.
On-Call Relief Nightwatch will provide security watch over the entire vessel, maintain the IFA vessel security plan, tend lines, clean the vessel, and maintain safe conditions in all passenger and other IFA-related traffic, including access ramps and all areas surrounding the terminal.
As leaders in the Marine Transportation Industry, IFA employees are responsible for instilling an atmosphere in passengers that riding the ferry is a pleasure and not just a need. To that end, every IFA employee is responsible for overall passenger safety and satisfaction. All necessary steps must be taken to correct conditions or to report conditions that could endanger passenger safety or satisfaction in any manner on and off the vessels. This includes IFA vessels, vehicles, access ramps, offices, terminals, and terminal grounds.
Pre-employment drug screens as well as random drug testing are a requirement for all DOT personnel with safety-sensitive security duties.
Specific Duties
Deckhand
- Enforcement of Vessel Security Plan (VSP) including security screening for passengers vehicles, conducting security screening for passengers and vehicles, conducting security patrols, and detecting, deterring, and reporting any security threats, breaches, and incidents to Master or Mate
- A front-line crew member for customer service including: assisting passengers with boarding and disembarking the vessel, answering questions, gaining access to the medical room, minor dispute resolution, and assisting with luggage as requested
- Participate in all drills and trainings
- Perform tasks necessary to keep the vessel clean, safe, and in good order including but not limited to washing vessel windows (inside and outside), cleaning and supplying restrooms, cleaning dayrooms, storage areas, gear lockers, car deck, and passenger cabins, empty trash receptacles, and replace liners
- Assist with vessel line handling during arrival and departure from the dock, which includes lifting/pulling up to 70 pounds of weight in various weather conditions without assistance or supervision
- assist with maintenance of safety and other related deck equipment as assigned by Mate, including line repair and splicing
- Fulfills other duties as assigned by the Master or the Mate
- Removing snow and other debris from walkways surrounding terminals
- Salting walkways and all IFA-related foot traffic areas
Night Watch
- Maintain no visitor policy during night watch, unless they are IFA employees or contracted staff
- Make sure all aprons, gangways, hatches, and doors are secure from non-employee entry. Making frequent rounds to all spaces of the vessel to maintain security checks, machinery checks, bilge level checks, or anything out of the ordinary
- Keep watch on all mooring lines for chaffing, tension, slack, and wraps on bollards and cleats
- Clean vessel as directed, including, but not limited to: decks, windows, restrooms, tables, settees, chairs, store rooms, lockers, counters, desks, walls, and stairwells. Make sure all floors are clean and dry before passengers board to prevent slip and fall hazards. The vessel must be clean before the morning run
- Removing snow and other debris from walkways surrounding the terminal
- Salt walkways and all IFA-related foot traffic areas
- Clean grounds keeping equipment after use and storing properly. Maintain storage areas
- Notify the Terminal Manager when supplies are running low
- Call the Operations Manager if a serious problem exists or may arise and assistance is needed
- Assist the Operations Manager with any maintenance duties during night watch, including, but not limited to: stocking, inventory, maintenance and/or repairs to machinery and auxiliary equipment
- Other duties as assigned by the Operations Manager
Knowledge & Abilities
Deckhand
- Knowledge of vessel security procedures as they apply to this position
- Knowledge of maintenance procedures for vehicle/passenger deck and passenger cabin
- Knowledge of IFA firefighting, MOB and abandon ship procedures
- Knowledge of the location, function, and operation of all normal and emergency equipment in the deck department
- Knowledge of appropriate use of personal protection and safety equipment (ear plugs, safety glasses, etc.)
- General knowledge of nautical terms, commands, and signals; principal knots, splices, and hitches
- Ability to interact with customers, and fellow employees in a professional and courteous manner
- Ability to use hand and power tools for cleaning and general maintenance;
- Ability to clear away, lower, and handle life rafts, MEC, and rescue boats under oars or motor
- Ability to communicate effectively, in English, both written and oral;
- Ability to climb and work on rigging and masts for such repairs as replacing navigation bulbs
- Ability to lift and feed lines weighing up to 70lbs
- Ability to comprehend instructions and perform job duties under time constraints and in emergencies
- Ability to work long hours, frequently in harsh weather conditions
Night Watch
- Thorough knowledge of all cleaning procedures, supplies, and tools (both electrical and hand), know all cleaning agents being used, and protective clothing required
- Must understand mooring and line handling, knots, rigging, winches, capstans, and related deck gear; ability to move quickly and understand nautical terms related to mooring and lines
- Knowledge of vessel security procedures and emergency contact procedures
- General knowledge of machinery spaces and ability to recognize a problem if one exists; knowledge of problem escalation procedures
- Knowledge of lighting and electrical outlets throughout the vessel
- Ability to recognize unsafe ground conditions and determine the best method to correct
- Must be able to understand, speak, and write in English
- Must be self-motivated and can work efficiently and effectively with minimum supervision
Required Certificates & Credentials
- Transportation Workers Identification Credentials (TWIC) within 30 days of Hire
- Current First Aid/CPR Certificate
- Valid Alaska Drivers License
Uniform Requirements
All IFA Vessel Crew Members must be well groomed and are required to wear IFA uniform at all times during the loading and unloading of the vessel and while the vessel is underway. IFA Uniform consists of black pants and an IFA shirt, vest or jacket, and hat (optional). Uniforms must be neat and clean, and worn in a professional manner that clearly indicates IFA Crew Member.
Compensation & Benefits
As an On-Call position benefits are limited. Once the eligibility requirements have been met, On-Call Crew may receive IFA Travel Benefits.
Deckhand Shifts are overtime-exempt positions for 12 hours at a base rate of pay.
Night Watch Shifts are 8 hours of regular pay and 4 hours of overtime.
APPLY HERE
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Job Title: Mate
Location: Hollis/POW
Pay Range: $29.00 – $36.25 DOE
Immediate Supervisors: Master, Operations Manager
Second in command on IFA vessels
4 Day on/4 Day off – 12-hour shifts
Summary
Mate will be responsible as second in command on IFA vessels. And responsible for helping the Master safely navigate and operate IFA vessels while in port and underway. In the event that the Master is incapacitated, the Mate assumes command. The Mate ensures that all activities relating to IFA vessel operations meet State and Federal requirements.
As leaders in the Marine Transportation Industry, IFA employees are responsible to instill an atmosphere with passengers that riding the ferry is a pleasure and not just a need. To that end, every IFA employee is responsible for overall passenger safety and satisfaction. All necessary steps must be taken to correct conditions or to report conditions that could endanger passenger safety or satisfaction in any manner on and off the vessels. This includes IFA vessels, vehicles, access ramps, offices, terminals, and terminal grounds.
Pre-employment drug screens as well as random drug testing are a requirement for all DOT personnel with safety-sensitive security duties.
Specific Duties
Mate
- Second highest ranking supervisor onboard IFA vessels and assumes command of the vessel in the event Master is incapacitated
- Assist Master in the safe navigation of IFA vessels and stand as Officer in Charge of Navigational Watch (OICNW) on the bridge during normal operations, under the direction of the Master
- Supervise and direct deck crew during departures and landings
- Monitor, inspect, and facilitate ongoing maintenance of all safety and lifesaving equipment
- Assure that safe work practices and procedures are being followed by the deck crew
- Assume charge of the car deck under the Master during loading and unloading operations. Inspect vehicles and bills of lading for hazardous materials, documentation as required. Ensure the safe, expedient loading and unloading of all passengers and vehicles, and investigate and record any claims of damage to vehicles or cargo.
- Serve as the first responder for passengers and crew requiring first aid
- Serve as Scene Leader in emergency response situations and evacuations
- Provide leadership to instill positive morale and a “Safety First” work attitude with the crew
- Other duties as assigned by Master
Relief Master
- Highest ranking supervisor and officer aboard the vessel
- Safely navigate IFA vessels in a variety of weather conditions during daytime and nighttime hours, visually and with navigational equipment and aids
- Supervise all pre-sail checklists, departures, and landings
- Ensure all vessel operating systems and safety equipment are performing safely and efficiently. Report any deficiencies or discrepancies to Operations Manager and USCG if required
- Ensure drills and training exercises are conducted, consistent with Title 46, subchapter K, and Title 33, subchapter H of the CFR
- Ensure vessel logs and records are maintained
- Serve as Vessel Security Officer (VSO) and take responsibility for implementation of and adherence to the vessel security plan
- Responsible for the overall safety and discipline of IFA vessels, crew, and passengers. Ensure safe operations and work practices are followed
- Vessel ADA CRO has the authority to make dispositive resolutions on behalf of the IFA when responding to complaints about discrimination, accommodations, or services concerning passengers with a disability, and has the power to overrule the decisions of any other personnel, except authority to countermand a decision of the master concerning safety matters
- Responsible for emergency response readiness and coordination
- Provide leadership to instill positive morale and a “Safety First” work attitude with the crew
- Review and approve all crew payroll timesheets
- Work with Operations Manager on crew performance evaluations
Knowledge & Abilities
Mate
- Knowledge of SE Alaska waterways on IFA routes. Including hazards and aids to navigation and the effects of tides, currents, and weather conditions
- Knowledge of State and Federal security requirements
- Knowledge of State and Federal requirements regarding operations and maintenance aboard inspected vessels
- Knowledge of SMS policies and procedures and the ability to implement them effectively in the course of duties and in emergency response situations
- Ability to command, supervise, and coordinate IFA crew and passengers in emergency response situations
- Ability to interact with customers and fellow employees in a professional and courteous manner
- Ability to communicate written and orally
- Ability to work without direct supervision and be self-motivated
- Knowledge of stability requirements of IFA vessels
Relief Master
- Knowledge of SE Alaska waterways on IFA routes. Including hazards and aids to navigation and the effects of tides, currents, and weather conditions
- Knowledge of State and Federal security requirements
- Knowledge of State and Federal requirements regarding operations and maintenance aboard inspected vessels
- Knowledge of SMS policies and procedures and the ability to implement them effectively in the course of duties and in emergency response situations
- Knowledge of stability requirements of IFA vessels
- Knowledge of 49 CFR Part 39 and IFA procedures with respect to passengers with disabilities
- Ability to command, supervise, and coordinate IFA crew and passengers in emergency response situations
- Ability to interact with customers and fellow employees in a professional and courteous manner
- Ability to communicate written and orally
- Ability to work without direct supervision and be self-motivated
Required Certificates & Credentials
- Valid USCG license as Master of Motor Vessels of 100 Gross Tons or Larger Upon Inland Waters
- Vessel Security Officer Endorsement
- Radar Observer Endorsement
- FCC Marine Radio Operator Permit
- Transportation Workers Identification Credentials (TWIC) is Required
- Current First Aid/CPR Certificate
- Valid State Issued Drivers License
Uniform Requirements
All IFA Vessel Crew Members must be well groomed and are required to wear IFA uniform at all times while the loading and unloading of the vessel and while the vessel is underway. IFA Uniform consists of black pants and an IFA shirt, vest or jacket, and hat (optional). Uniforms must be neat and clean, and worn in a professional manner that clearly indicates IFA Crew Member.
Compensation & Benefits
This is a full-time hourly position with full benefits. The benefits package includes vacation, sick, and holiday pay, health and life insurance, PERS retirement program, IFA travel benefits, SBS, and optional supplemental life and disability insurance.
APPLY HERE
BENEFITS:
As a Political Subdivision of the State of Alaska, the Inter-Island Ferry Authority offers benefits similar to any other department of the State. And we want to help our employees get the most out of the benefits that we offer. Benefits may differ for On-Call and Part-Time Positions. Some of our benefits include:
- Basic Life and AD&D Insurance (Employer)
- Optional Group Long/Short-Term Disability, Supplemental & Select Life (Employee)
- Health Insurance, with Vision, Dental, and Audio (Employer) with optional Dependent & Spouse Coverage (Employee)
- Flexible Spending Accounts (FSA) for health care or dependent care expenses (Employee)
- Public Employees Retirement System (PERS) Contributions (Employer/Employee) After Probationary Period
- Alaska Supplemental Annuity Plan in Lieu of Contributions to Social Security (Employer/Employee)
- Optional Enrollment in Alaska Deferred Compensation Program (Employee)
- Vacation and Sick Leave
- Space Available Pass Travel for You and Qualifying Family Members, and Qualifying Vehicles
- Plus-One Pass Travel
