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Inter-Island Ferry Authority COVID-19 Protocol

In these unprecedented times, the IFA is taking a proactive approach to help slow the spread of COVID-19 by trying to balance the travel needs of Communities with the CDC and DHSS precautions and health mandates and alerts. We are practicing 6′ social distancing, wearing face coverings when possible and using CDC recommended disinfecting procedures. We strongly recommend travelers wear proper face covering and we require all passengers fill out a Passenger Wellness Screening Form.

In order to facilitate Social Distancing on board the vessel, we’ve reduced our normal passenger capacity which means that passenger space is limited. Please make your reservations in advance and arrive early to ensure your space on-board. 

The IFA’s top priority is the health and safety of anyone boarding our vessels and entering our terminals as the novel COVID-19 Coronavirus continues to impact all of us. Your cooperation in following Crew and Agent directions at all times is greatly appreciated. Please check-in early to allow for these additional check-in measures. Be safe, travel smart!


IFA to Add Safety Protocol Press Release 7/10/2020


Contact: Ron Curtis General Manager Inter-Island Ferry Authority: (907) 401-3564 [email protected]

IFA to add additional safety protocol

Hollis, Alaska – The IFA has implemented CDC and DHSS precautions to reduce the likelihood of COVID-19 transmission on its vessels and at its terminals. In an effort to continue to keep our passengers & crews safe, beginning July 15th, 2020 the Inter-Island Ferry Authority (IFA) will require passengers to complete a Passenger Wellness Screening Form before allowed to board our vessel.

The form has a series of questions that outline the IFA’s current conditions of service:

  • Questions 1-5 address if you are Covid-19 positive or have symptoms or have been exposed to COVID-19; you will not be allowed to travel under these circumstances.
  • Questions 6 & 7 identify passengers that either have results pending for a COVID-19 test or are in transit to a quarantine location; passengers with these circumstances will be allowed to travel but will be required to wear face covering, practice social distancing and limit social interaction.

The IFA’s top priority is to keep customers, employees and the community safe, and we appreciate your cooperation in adhering to our protocols.


Traveling to Alaska?

Go to the State of Alaska Website for more information about COVID-19 requirements! 


Ketchikan Terminal Use Restrictions

Please note that the Ketchikan Terminal is closed to the public so there is no waiting area for travelers. Only IFA or AMHS customers picking up tickets or making travel arrangements are allowed in the terminal at this time. 

If you or someone you  know will be traveling with us, please have other arrangements in place for waiting until the 2:30pm boarding begins.

You can check-in and pick up your tickets at the Terminal on your sail day, and you can call us seven days a week at 866-308-4848 for more information or to book your reservations!


Sailing Schedule through March 31, 2021

The IFA sails 6 day a week! We sail Sunday, Monday, Wednesday, Thursday, Friday and Saturday, and we depart Hollis at 8:00am and depart Ketchikan at 3:30pm. Terminals will be closed on the No-Sail day (Tuesdays) but Agents are available by phone at 866-308-4848 or by Email seven days a week. Beginning April 1, 2021, we will sail 7 days a week!! Check our Travel Advisories page for schedule changes or updates.



Click Here to go to link for State of Alaska’s Frequently Asked Questions about Mandates, or Click Here to go to State of Alaska’s current Mandates, or Click Here to got o State of Alaska’s current Health Orders.

HEALTH ORDER #008 COVID-19 Outbreak Health Order No. 8 Intrastate Travel click here for explanation

HEALTH ORDER #006 COVID-19 Outbreak Health Order No. 6 International and Interstate Travel

HEALTH MANDATE #10 Updated October 15, 2020 – International, Interstate and Intrastate travel

HEALTH MANDATE #018  –  Intrastate Travel Allowances

HEALTH MANDATE #017  –  Protective Measures for Independent Commercial Fishing Vessels

HEALTH MANDATE #015  –  Services by Health Care Providers

HEALTH MANDATE #014  –  Non-Congregate Sheltering Order


  • FOOD SERVICE UPDATES:  Galley food service is available but with a slightly limited menu.


  • ADDITIONAL RESOURCES TO STAY INFORMED: You can stay up-to-date on IFA schedule and information by visiting us here, or for more wide-reaching updates visit the links below. 


  • For updated information or to view State of Alaska COVID-19 Health Mandates Click Here
  • For updated information from Center for Disease Control & Prevention Click Here
  • For updated information from World Health Organization Click Here.