Vehicles (and its passengers) are to be ticketed and available to board one hour prior to sailing. Passengers (traveling without a vehicle) are to be ticketed and available to board 30 minutes prior to sailing. Non-compliance may result in loss of reserved space and denied passage for that sailing.
Vehicle Lane Assignment
Persons traveling with a vehicle from Ketchikan to Hollis are required to check-in at the Ketchikan Terminal and be issued a lane assignment. Ticket and Itinerary can be printed by customer but the lane assignment must be issued by Terminal Agent. This requirement does not apply to travel from Hollis to Ketchikan; you will be issued a lane assignment when you check-in at the drive-up window at the Hollis Terminal.
A Valid Government Issued picture ID is required for all passengers. Children under the age of 18 accompanied by an adult presenting a valid ID are not required to provide ID. Unaccompanied Minors require a form signed by a parent or guardian. with a valid ID.
Traveling with Animals
It is the policy of the IFA that pets must remain on the car deck and stay in a vehicle or suitable, owner provided, pet carrier for the duration of the voyage. Due to Coast Guard regulations, passengers are not allowed on the car deck while the ship is underway. Pets traveling on IFA vessels should be able to be left unattended for the duration of the voyage.
Pets are not allowed on the passenger deck under any circumstance. Service animals are allowed on the passenger deck in accordance with IFA Service Animal policy. If you are traveling with a Service Animal, prior notification is required so that the crew can be prepared to accommodate the passenger and animal. Please contact IFA reservations at 866-308-4848, 907-530-4848 or 907-225-4848 for additional information on traveling with a service animal.